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D / SECURITY & HOW-TO

Recover Wallet Access Safely

Before recovery, prepare the correct phrase, a trusted device and a verified app. Recovery involves sensitive credentials, so avoid remote assistance.

Before you begin

Check your backup and device source before proceeding.

A safe sequence

01

Retrieve the correctly stored recovery phrase

Complete this check before moving on. Do not guess when important details cannot be verified.

02

Open a verified app on a trusted device

Complete this check before moving on. Do not guess when important details cannot be verified.

03

Enter the recovery details in their original order

Complete this check before moving on. Do not guess when important details cannot be verified.

04

Verify account addresses and networks afterward

Complete this check before moving on. Do not guess when important details cannot be verified.

Common mistakes and next steps

Verify the sourceAvoid unsolicited messages and popupsIndependently verify the details
Protect credentialsNever upload or share key materialKeep backups safely offline

Related guides

Make Your First Backup Check Before Installing Cold Storage Fundamentals
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Review device safety and your recovery plan before proceeding. Desktop downloads currently display a maintenance notice.

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